Brookhavell™ · Customer Care

Contact Us

We are here to help with product and order questions.

Last updated: October 15, 2026

Customer support

Get in touch

Email is the best way to reach our team for product questions, order support, shipping updates, returns, and refund assistance.

Email:
service@brookhavell.com

Phone:
+86 19022381230

Hours:
8:00 AM–10:00 PM Daily

Helpful details

For faster support

Please include your order number, the email used at checkout, and a short description of your question. For an item concern, photos can help our team assess the next step.

We will use your message to respond to your request and support your order. Please do not send full payment-card information by email or message.

Business information

Our operating company

Brookhavell™ is operated by Dongguan Huayin Technology Co., Ltd.

Dongguan Huayin Technology Co., Ltd.
Room 112, No. 364 Jinlang Middle Road, Dalang Town, Dongguan City, Guangdong Province

Business information

Company Details

Brand Name
Brookhavell™

Legal Company Name
Dongguan Huayin Technology Co., Ltd.

Owner
Xie Zijie

Business Address
Room 112, No. 364 Jinlang Middle Road, Dalang Town, Dongguan City, Guangdong Province

Customer Support Email
service@brookhavell.com

Customer Support Phone
+86 19022381230

Customer Service Hours
8:00 AM–10:00 PM Daily